Seefeld Appartement, Höschgasse 62 - 8008 Zurich
- +41 44 388 71 00
- info@seefeldappartement.ch
Luxury Room
General Terms and Conditions of Seefeld Appartement AG
I. Scope
The following General Terms and Conditions apply to all contracts, provided that they meet the characteristics of the General Terms and Conditions Act. These T&Cs are clearly and generally visible in the hotel (in particular the reception area) and will be handed over separately to the guest or client in the event of agreements.
These terms and conditions apply in particular to contracts for the rental of hotel rooms for accommodation, as well as all other services and deliveries provided by the hotel for the customer.
Subletting or subletting as well as use for purposes other than the agreed purpose require prior written consent.
The customer’s terms and conditions shall only apply if this has been agreed in writing in advance.
II. Conclusion of Contract; -Partner; -Liability; Statute of Limitations
The contract is concluded by the acceptance of the customer’s request by the hotel. The hotel is free to confirm the room booking in writing.
The contracting parties are the hotel and the customer. If a third party has placed an order on behalf of the customer, he or she is jointly and severally liable to the hotel together with the customer for all obligations arising from the hotel accommodation contract.
The hotel is liable for its obligations under the contract. In the non-service area, liability is limited to intent and gross negligence on the part of the hotel.
The statute of limitations for all claims of the customer is one year.
This limitation of liability and short limitation period shall also apply to the benefit of the hotel in the event of a breach of obligations during the initiation of the contract and a positive breach of contract. They do not apply in the cases of § 309 No. 7 BGB
III. Services, Prices, Payment, Offsetting
The agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the performance of the contract exceeds 4 months and the general price charged by the hotel for such services increases, the hotel may increase the contractually agreed price appropriately, but not more than 15%.
Invoices from the hotel are payable immediately without deduction. The hotel is entitled to make accrued receivables due at any time. In the event of default of payment, the hotel is entitled to charge the statutory interest and terminate the contract.
The hotel reserves the right to assert further damage caused by delay.
The hotel is entitled, at the conclusion of the contract or thereafter, to demand an appropriate advance payment or security deposit. The amount of the advance payment and the payment dates can be agreed in writing in the contract.
The customer can only offset an undisputed or legally binding claim against a claim of the hotel or diminish.
IV. Withdrawal of the customer (cancellation, cancellation)
In the event of withdrawal, the agreed price from the contract shall be paid even if the customer does not make use of contractual services.
This does not apply in cases of delay in performance by the hotel or an impossibility of providing services for which it is responsible.
In the case of rooms not used by customers, the hotel must deduct the income from renting the rooms to other parties as well as the expenses saved.
The hotel is free to charge for the damage. The following cancellation fees apply in the apartment area from 15 days agreed period of use: up to 7 days before arrival no cancellation fees, less than 7 days before arrival Euro 50,– flat rate, in case of no-show Euro 125,– flat rate. In the apartment area of 15 nights or more, the hotel is entitled to charge early departures that are not reported 14 days in advance up to the booked day of departure, but a maximum of 14 days. In case of no-show in the hotel and apartment area less than 15 days
of the agreed length of stay, the client will be charged 80% of the accommodation price of the first night. Up to 24 hours before arrival, cancellations are free of charge.
The customer is free to prove that no damage has occurred or that the damage incurred by the hotel is lower than the requested lump sum. The hotel is also free to provide proof of higher damage.
V. Cancellation of the hotel
If the customer’s right of withdrawal has been agreed in writing within a certain period of time, the hotel is entitled to withdraw from the contract during this period if there are enquiries from other customers about the contractually booked rooms and the customer does not waive his right to withdraw from the contract upon inquiry by the hotel.
If an agreed advance payment is not made on time, the hotel is also entitled to withdraw from the contract. Furthermore, the hotel is entitled to withdraw from the contract extraordinarily for objectively justified reasons, for example in the event of force majeure or other circumstances
for which the
hotel is not responsible.
make it impossible to perform the contract;
· rooms are booked
with misleading or false information about essential facts, e.g. in the person of the customer or the purpose;
· the hotel has reasonable grounds to believe that the use of the hotel services may jeopardise the smooth operation
of the business without this being detrimental to the
lordship or management of the hotel.
organisational area of the hotel.
• the customer agrees to notify the hotel without undue delay,
but at the latest at the time of conclusion of the contract, to clarify that
the terms and conditions of service and/or the event, whether due
to their political, religious or other character
, are likely to arouse public interest or to impair the interests of the
hotel. Newspaper advertisements, other advertising measures and publications that have a connection to the hotel generally require the written consent of the
hotel.
If the customer violates this obligation to provide information or if a
publication takes place without such consent, the hotel has the right to
cancel the event.
· there has been a breach of Section I paragraph 3 of these General Terms and
Conditions.
In the event of justified withdrawal by the hotel, the customer shall not be entitled to compensation. In the event of claims for damages by the hotel, the statutory provisions apply.
VI. Room provision, handover and return
Changes or additions to the contract, the acceptance of the application or these terms and conditions must be made in writing. A change of form must also be made in writing. Unilateral changes or additions by the customer are invalid.
The place of fulfilment and payment is the registered office of the hotel.
The exclusive place of jurisdiction is the registered office of the hotel. If a contractual partner does not have a general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the hotel.
German law applies.
Should individual provisions of these General Terms and Conditions be or become invalid or void for these T&Cs, this shall not affect the validity of the remaining provisions.
VII. Liability of the hotel
Liability is limited to damages, consequential damages or disruptions that are attributable to intent or gross negligence in the non-typical area of performance – with the exception of the cases referred to in § 309 No. 7. The customer is obliged to do what is reasonable for him to remedy the malfunction and to keep possible damage to a minimum.
The hotel is liable to the customer for items brought in.In accordance with the law, a maximum of Euro 800.00 for money, securities and other valuables. Money and valuables can be stored in the hotel safe. The liability claims expire if the customer does not immediately notify the hotel after becoming aware of the loss, destruction or damage (§ 703 BGB).
Insofar as the customer is provided with a parking space in the hotel garage or on a hotel car park, even for a fee, this does not constitute a custody contract. The hotel is not liable for loss or damage to motor vehicles parked or manoeuvred on the hotel property and their contents, except in the case of intent or gross negligence. This also applies to vicarious agents of the hotel.
Wake-up calls are carried out by the hotel with the utmost care. Claims for damages, except for gross negligence or intent, are excluded.
Messages, mail and consignments of goods for guests are handled with care. The hotel takes care of the delivery, storage and, on request, the forwarding of the same for a fee. Claims for damages, except for gross negligence or intent, are excluded.
Telephone bills can only be objected to within one month of receipt.
VIII. Final Provisions
Changes or additions to the contract, the acceptance of the application or these terms and conditions must be made in writing. A change of form must also be made in writing. Unilateral changes or additions by the customer are invalid.
The place of fulfilment and payment is the registered office of the hotel.
The exclusive place of jurisdiction is the registered office of the hotel. If a contractual partner does not have a general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the hotel.
German law applies.
Should individual provisions of these General Terms and Conditions be or become invalid or void for these T&Cs, this shall not affect the validity of the remaining provisions.
